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Food Product Development Engineer Position

Food Product Development Engineer needed in Belmont, MA to innovate pre-packaged Persian Halal;
Middle Eastern food dishes for sale and distribution; conduct quality assurance and supervise production
lines of the company’s new pre-packaged foods division. Cafe Vanak, Inc. has proudly provided the best quality
fresh products in Boston since 2021. Our commitment to healthy food leads our valuable customers to trust us
us. Cafe Vanak, Inc. serves Halal Iranian and Middle Eastern pre-cooked and Ready foods and products. The
café has been featured on Condé Nast Traveler’s list of the best new restaurants in the world for 2022. Main
Jobsite Location: Café Vanak, Inc. 271-275 Belmont Street, Belmont, MA 02478
Position reports to the President & Business Development Manager of the Company and will be required to
supervise 8-10 employees in the following responsibilities:
 Formulation and manufacturing process (mixing, sterilization, packaging) design of pre-packaged
Persian Halal and Middle Eastern food dishes;
 Specify and oversee the research needed to determine the needs and desires of customers;
 Create prototypes of sample dishes, perform quality evaluation, and establish production and
packaging specifications;
 Prepare documentation for the standards (product, ingredients, etc.)
 Manage product labels and the development of a regulatory risk hedging strategy.
 Manage Raw materials, packaging materials, and co-packing partners.
 Coordinate new product development efforts and processes with Branding & Marketing teams.
 Provide management with analysis reports and respond to questions and requests from
management
 Oversee a team of production line workers & quality control staff
 Overseeing the quality assurance of food products, ensuring compliance with industry standards
and food safety standards
 Managing and optimizing supply chain processes to ensure efficiency and food quality
 Development and maintenance of process and product specifications.
 Manage the administration of the warehouse and OSHA Safety training.
 Tracking and reporting warehouse quality performance indicators.
 Management of the warehouse pest control program.
 Coordinate 3rd party audits, customers, and regulatory inspections.
 Management of environmental and fresh-cut microbiological sampling program.
 Research and provide guidance on customer complaints.
 Stay abreast of product recalls.
 Manage, direct, coordinate, schedule, and evaluate the Quality Assurance and Sanitation teams.
 Coordinate new product/packaging material trials for Vanak packaged foods and associated shelf
life studies;
 Ensure all employees receive adequate equipment training and certification in order to create a
safe work environment.
 Manage departmental budget.
 Ensure that systems and procedures in place have been verified or validated as appropriate.
 Responsible for creating and maintaining procedural documentation and work instructions.
 Communicate effectively to all department supervisors and at all levels of the organization
 Collaborate with other departments to align inventory and quality control strategies with overall
business goals
Minimum Requirements:
Bachelor’s degree in Food Science, Food Management, Food Engineering or related degree in the food
industry, or its foreign equivalent
Special Requirements:
Must have academic training in Quality Management Systems (QMS) concepts and internal auditing; Must
be familiar with ISO 22000 & HACP food safety management systems;


Terms:
• Full Time, 40 Hrs / week
• Long Term Employment
• $70,886.00/year

Send Resume to: Cafe Vanak, Inc., Attn: Zohreh Beheshti info@vanakfood.com , 271-275 Belmont Street,
Belmont, MA 02478 or Ph: 401.648.5637

Part-Time Customer Experience Liaison - Cafe Vanak & Super Vanak

Position Summary:

We are seeking a highly communicative and detail-oriented Part-Time Customer Experience Liaison to connect with our valued customers at Cafe Vanak and Super Vanak. This role involves proactively reaching out to customers, gathering feedback on their recent experiences, and ensuring their satisfaction. The ideal candidate will be fluent in English and Persian, with proficiency in Turkish or Arabic being a significant advantage. This is a fantastic opportunity for a student with a valid work permit looking for flexible, part-time work in a dynamic environment.

Responsibilities:

  • Contact customers of Cafe Vanak and Super Vanak via phone, email, or in-person (when appropriate) to inquire about their recent experiences.

  • Collect and accurately record customer feedback, noting both positive and negative comments.

  • Follow up on any concerns or issues raised by customers in a timely and professional manner.

  • Maintain a positive and helpful attitude when interacting with customers.

  • Assist in identifying trends and areas for improvement in our customer service.

  • Collaborate with the management team to share customer insights.

Qualifications:

  • Fluency in English and Persian is essential.

  • Proficiency in Turkish or Arabic is highly preferred.

  • Excellent verbal and written communication skills.

  • Strong interpersonal skills and a customer-centric approach.

  • Ability to work independently and manage time effectively.

Let’s Work Together

Get in touch so we can start working together.

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Thanks for submitting!

617-932-1445

617-932-1486

271-275 Belmont st 
Belmont MA 02478

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